Here at Cobblestone Freeway Tours, the health and happiness of our guests is always our main concern. We are going above & beyond what is necessary to make sure our guests, staff, and the people we connect with are always safe and healthy. We understand, that as the world begins to open up for travel, you need to feel comfortable to be able to travel with us again.
That’s why we have introduced The Cobblestone Commitment Policy, implementing new standards and protocols supplementing local government guidelines, to make sure you feel safe and supported when travelling again.
In a small group, you can travel easier, and safer, minimizing risk and allowing you to truly see into the heart of the countries you visit.
Our tours always give you the variety of seeing not just the cities, but the small towns, villages, and undiscovered locations, kept secret by the locals!
Travel in a protective bubble in your cohort. Your tour cohort will comprise of your fellow guests on tour, your Tour Leader and driver.
We will be carrying out regular health and temperature checks, in line with government protocols, to ensure all our guests and staff are healthy and happy throughout the tour.
We are using bigger vehicles with assigned seating, to give you the extra space to distance if you wish.
Regular cleaning will be carried out, and we are ensuring all hotels and restaurants we use are carefully following the government guidelines, so you can enjoy travel, without having to worry.
Your Tour Leader will be with you 24/7.
Our Tour Leaders are there for you on the ground, from the minute your tour starts, to seeing you off at the airport when you depart. They are responsible for keeping you healthy & happy.
Before you book
Your destination
We check each destination is safe to travel to before going ahead with any tour. All our tours will be required to follow our Cobblestone Commitment policy, so you can feel secure in the knowledge that you are in safe hands.
We ask all guests to only travel with us if they feel healthy enough to do so.
Before travelling, we do recommend you check your government’s travel advisory and the World Health Organization website for the most up to date information about destinations and permitted travel from each country.
Small groups
We at CFT have always specialized in small group travel. And now it’s more important than ever.
In a small group, you can travel easier, and safer, minimizing risk and allowing you to truly see into the heart of the countries you visit. We are known for showing you the less touristy places, off the beaten path, which means you can enjoy travelling without the worry of big crowds.
Our tours have a max of 16 travellers, but average 8-12 in a group.
Want to go even smaller? We can arrange a Custom Private Tour for you. Contact us.
On your travels
Boarding passes please
When flying to your destination country, there are a couple of things you may need to consider!
- You may have your temperature screened in your departure airport, and in your arrival airport. We will advise you on the local guidelines for the country you are travelling to.
- Many Airlines are now requiring face covering on board their aircraft. We recommend that clients bring their own face coverings.
Your Tour Leaders
Your Tour Leader will be with you 24/7. Our Tour Leaders are there for you on the ground, from the minute your tour starts, to seeing you off at the airport when you depart. They are responsible for keeping you healthy & happy.
With their local knowledge, they are around to provide you 24/7 support on tour, along with our local experts and guides in your destinations.
We will check all our Tour Leaders are healthy and not showing symptoms before going on tour. Our Tour leaders will also undergo COVID testing and thermal screening before every new tour. Tour leaders will be taken off duty in the case that they present any symptoms, and replaced with a substitute.
You and your fellow guests
You, as our guests, are our number one priority on tour.
We will be carrying out regular health and temperature checks, in line with government protocols, to make sure all our guests and staff are healthy and happy throughout the tour.
All our staff are First Aid trained, and have contacts for local clinics in the case that you feel unwell. Staff will be taken off duty in the case that they present any symptoms, and replaced with a substitute. We ask all guests to only travel with us if they feel healthy enough to do so, and are not showing symptoms before going on tour.
You’ll travel in a protective bubble in your cohort. Your tour cohort will comprise of your fellow guests on tour, your Tour Leader and driver. Feel safe in the knowledge that your cohort will travel together, attend tours together and eat together as a group, with minimal close interaction with others outside of the cohort.
If a guest develops a fever, or any other symptoms while on tour, your Tour Leader will find local clinics, to get access to medical care and support. They may be required to have a doctor clear them before rejoining us.
On the road
We have redefined the seating capacity in our tour vehicles – we are purposefully using bigger vehicles on all our tours to give you extra space to distance if you wish.
Each traveller will have a daily assigned seat.
Vehicles will be sanitized daily while on tour; disinfectant and hand sanitizer will also be provided on board. Masks/face coverings will be recommended while on-board.
We will check all our drivers are healthy before going on tour, and drivers will undergo COVID testing and thermal screening before every new tour, and our drivers will wear masks while in the vehicle.
A good night’s sleep
We always ensure our hotels are high quality, centrally located, and support small local businesses where we can. Travelling in small groups means we can stay in smaller hotels, with limited interaction with other hotel guests.
We are also checking that all our hotels abide by all standards of cleanliness and sanitization according to local government guidelines, so you can sleep soundly in the knowledge that we are keeping you safe.
Although local government policies may vary by destination, here are some of the protocols we’re working on to keep you safe:
- Hotels will implement social distancing protocols in line with local guidelines.
- Increased of cleaning and disinfecting of all public restrooms and all surfaces in public areas.
- Hotel staff are to follow a strict follow cleanliness guidelines according to the local government’s instructions, and wear masks where appropriate.
- Check-in and check-out process to be worked out in advance with the property, to ensure minimum crowding in the lobby.
- We recommend you wear your mask in the public areas of the hotel, including lifts/elevators, the lobby etc.
- Rooms are fully disinfected after each Guest. Cleaning during your stay will be as per the hotel’s policy.
- Hotel Restaurants/bars will provide an amended service, however this will differ between hotels. Ask your Tour Leader for policies at your hotels once you begin your tour.
- Breakfast serving differs from hotel to hotel, but to minimize contact they usually offer one of the following options:
1. Instead of breakfasts served buffet style, hotels may shift to individually prepackaged items (continental breakfasts);
2. Buffet-style breakfasts served by the waiters/waitresses to minimize utensil contact; lunch and dinners are served ‘A la carte’
3. Breakfasts served in the guest’s room by request.
Our scheduled tours work on a shared room basis, so if you are travelling solo, enjoy your own room with the addition of our single supplement.
Sightseeing and Tours
While you’re out and about, we want you to be able to soak up as much as you can from your destination, but from a safe distance, and, where possible during non-peak hours.
All tours will be carried out privately, with only the tour cohort, and our carefully chosen local guides, who will maintain a safe distance during tours. We recommend guests wear a mask while on tours, and carry hand sanitizer.
Visits to indoor attractions – museums/cultural institutions etc. will be held according to local guidelines. These will include limits the number of visitors and distancing measures. Where possible, we will arrange for a private tour for the cohort.
Cobblestone Experiences
Our Cobblestone Exclusive Experiences are a big apart of who we are, and a big highlight of our tours. They allow you to really see into the places we visit and interact with local people.
You’ll still be able to take part in these experiences, but we’ll put measures in place to ensure that locals and guides not in the cohort maintain a healthy distance from guests, during activities and experiences. You’ll be able to witness the rich traditions and cultures of the countries we visit, from a distance.
Eat well
Food is a central part of our cultural journeys, so we carefully choose each restaurant to ensure you get a variety of delicious local eats and great service, but also we will ensure they are following local Government guidelines for guest safety – including cleanliness, distancing, staff training and food preparation.
Wherever possible, we will reserve separate tables or private rooms at the restaurants. Regardless, you will only be dining with people in your cohort, with other tables suitably distanced.
Contact us
If you need more information or have any questions, please contact us.
Email us at: info@cobblestonefreeway.ca
We are available to assist Monday through Friday from 09:00 a.m. to 05:00 p.m. (MTN).
